10-09-2019 09:03 AM
11-04-2019 06:56 AM
11-10-2019 08:55 AM
11-10-2019 09:22 AM
LP_ASUSYes we do use brightness below 10% or even at 0% and it's not persistent on 10% it's clearly visible at 40% as well. It's not about user experience it's about how you give justice to your phone and how you satisfy your customers. I have the same issue and i would love to see grey once on my Asus Rog 2 rather than red tint. If you could do something about it, that would be great and i have high hopes that devs would able to solve it.
I got a test unit and was able to recreate this. Personally, I feel it is most noticeable at 10% brightness with a white background. When I tried the grayscale picture I almost didn't see anything.
My question would be, does this impact your user experience? Are you watching movies at this brightness? Are you regularly reading text on this device sub 35% brightness? Is this a visual effect you can't see past? (pun intended)
You can contact your repair center and have them evaluate your screen if you would like. But my recommendation if the red tinting is a deal-breaker for you and ruins your overall user experience with the device would be to return it.
11-10-2019 09:45 AM
ReaperZIt is obvious that Asus will not say anything and that it is probably a hardware problem, but we will slow it down, the red tint appears when the screen brightness drops to less than 50%, then the truth. Who uses the brightness to less than 50%? In that video it is clear that you have to minimize the brightness for the red dye to appear and nobody to shine the brightness levels to that end
I asked for a replacement but they straight up rejected it i made a video and pics proof for this i may go consumer court
11-10-2019 10:22 AM