ASUS - ZenTalk

mandalkunal5555 · ‎09-23-2020

Please tell us some basic information before asking for help:
Model Name: Rog Phone 2
Firmware Version: WW_17.0210.2001.60_0
Rooted or not: Not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
After facing tons of issues with A10 I decided to rollback to A9 back in june. For some ungodly reason I decided to give the latest update a try and upgraded to A10. Now when I check the "software information" it says I have the old version of A10 running on my phone which was released back in March-April. Now the real problem is, when I check for the update it says I have the latest software. I've tried everything but the latest update just won't show up.

Anders_ASUS · ‎09-24-2020

mandalkunal5555
https://zentalk.asus.com/en/discussion/comment/117244#Comment_117244
Already updated to A10 but the latest update still isn't appearing for me.

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It can take days, even weeks before everyone receives the latest FOTA. You just need to wait a little longer 😉

mandalkunal5555 · ‎09-24-2020

Anders_ASUS
https://zentalk.asus.com/en/discussion/comment/117266#Comment_117266
It can take days, even weeks before everyone receives the latest FOTA. You just need to wait a little longer 😉

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I'm still on January patch. There were 2 minor updates after this one and I haven't received either of them.

mandalkunal5555 · ‎09-24-2020

Anders_ASUS
https://zentalk.asus.com/en/discussion/comment/117266#Comment_117266
It can take days, even weeks before everyone receives the latest FOTA. You just need to wait a little longer 😉

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I've PM'd you some screenshots.

Report Inappropriate Content · ‎09-24-2020

mandalkunal5555
Please tell us some basic information before asking for help:
Model Name: Rog Phone 2
Firmware Version: WW_17.0210.2001.60_0
Rooted or not: Not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
After facing tons of issues with A10 I decided to rollback to A9 back in june. For some ungodly reason I decided to give the latest update a try and upgraded to A10. Now when I check the "software information" it says I have the old version of A10 running on my phone which was released back in March-April. Now the real problem is, when I check for the update it says I have the latest software. I've tried everything but the latest update just won't show up.

Can't even update my phone now

I suggest you don't update since i am facing a heavy battery drain after the update. It was 1%/10 min and now its 3%/10 min which is massive. Beware.

AmitGarde · ‎09-24-2020

Akash Gupta
https://zentalk.asus.com/en/discussion/36291/cant-even-update-my-phone-now
I suggest you don't update since i am facing a heavy battery drain after the update. It was 1%/10 min and now its 3%/10 min which is massive. Beware.

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This is happening because of google playstore bug which forces cpu to its peak limit i.e 2.96 ghz constantly already ASUS has started to follow up this bug and dont worry that is from google side not ASUS it will get fixed when google will push a new playstore update also this bug has effected many other OEM models not just ROG 2 so dont worry!😊
Wait for fix from google side is only option here
Thanks!😊