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[BUG] Stock camera app won't record video if device is Connected to bluetooth headphones.

ImShrey
Rising Star II
Hello guys, please try to reproduce following error, and comments your results,
1) in your Rog 2, Connect to any bluetooth device, like earphones/ headphones/speaker etc.
2) go to camera app , goto video mode,
3)hit record you will get error "failed to record video",
Post screenshot here,
Also if nothing happens please post your bluetooth device.
0MI0OTRD8KUU.jpg
You can use above video for reference.
19 REPLIES 19

ImShrey
Rising Star II

pratiksonihbk
Star III
+1
Video recording failed while connected to Bluetooth headphones...
Tried with my 2 different earphones....

1337identity
Star III
shreyashshah16

https://zentalk.asus.com/en/discussion/comment/80460#Comment_80460

Will please report agains after latest .60 update?


View post
I just updated to .60 manually and now i'm getting the same error

CH_ASUS
Community Legend II
Tried to reproduce it but couldn't do it with Sony's WH-1000xm3.

Could you advise your BT headphone models?

Also, can you try to clear the camera app's cache? -> Longpress camera icon, press "App info" , go to storage & cache; Clear Storage and Clear Cache.
Please note this will revert to standard settings.

1337identity
Star III
CH_ASUS

Tried to reproduce it but couldn't do it with Sony's WH-1000xm3.

Could you advise your BT headphone models?

Also, can you try to clear the camera app's cache? -> Longpress camera icon, press "App info" , go to storage & cache; Clear Storage and Clear Cache.

Please note this will revert to standard settings.


View post
@CH_ASUS
I also have the WH 1000xm3, i had no issue when i was on .32 firmware but i just updated to .60 firmware and now i'm getting the same issue.
Clearing cache and Data doesn't fix it.