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Broken Bass function in Audio Wizard(?)

kchinnavigneshr
Rising Star II
Hello community. I've got my ROG Phone 2 a week ago and I'm having a great time with it, except for few issues.
Now I found that "Bass" bar in AudioWizard is functioning in the opposite way.
Issue I found: The bass should improve when we increase the level, but I see that Bass is more when it is kept at "0" than increasing it. Sound felt different and bass was extremely flat when I set it above "10".
Apps tested with: Prime Music and Youtube Music.
Tested with: Sony MDR-XB55, Sony WH-H900N, Sony MDR- XB450 and LG HBS-920(Wireless)
I'm not expert in audio terms but its obvious that Bass is more effective in "0" level. This is happening in any Audio mode like DTS X etc....
Firmware version:- WW_16.0631.1908.12_0
I request other ROG Phone 2 users to test it and report.
IDHGBN4VUC0R.jpg
8O9N8C1TYMPT.jpg
FXNYWEU6HTJ6.jpg

25 REPLIES 25

kchinnavigneshr
Rising Star II
Hello guys, its been a while since we reported this. Any updates on this issue?

Anilkumar
Rising Star II
kchinnavigneshraja

Hello community. I've got my ROG Phone 2 a week ago and I'm having a great time with it, except for few issues.

Now I found that "Bass" bar in AudioWizard is functioning in the opposite way.

Issue I found: The bass should improve when we increase the level, but I see that Bass is more when it is kept at "0" than increasing it. Sound felt different and bass was extremely flat when I set it above "10".

Apps tested with: Prime Music and Youtube Music.

Tested with: Sony MDR-XB55, Sony WH-H900N, Sony MDR- XB450 and LG HBS-920(Wireless)

I'm not expert in audio terms but its obvious that Bass is more effective in "0" level. This is happening in any Audio mode like DTS X etc....

Firmware version:- WW_16.0631.1908.12_0

I request other ROG Phone 2 users to test it and report.

IDHGBN4VUC0R.jpg

8O9N8C1TYMPT.jpg

FXNYWEU6HTJ6.jpg


Broken Bass function in Audio Wizard(?)
I also faced that issue after reset of device now it working good.

sathishinsat2
Rising Star II
Anilkumar

https://zentalk.asus.com/en/discussion/11755/broken-bass-function-in-audio-wizard

I also faced that issue after reset of device now it working good.


View post
For me, the issue still remains after factory reset with wired headphone. Are you Wireless headphone?

Anilkumar
Rising Star II
sathishinsat2

https://zentalk.asus.com/en/discussion/comment/31951#Comment_31951

For me, the issue still remains after factory reset with wired headphone. Are you Wireless headphone?


View post
No I am facing that issue in speakers output while in ringtone of GTA San Andreas the sound broken full. Now again I am facing that issue in it today. Now I am very disappointed with this handset now I am thinking I wasted money on this phone.There are so many bugs and the Asus team is also not taking action against these bugs they just launch phone and now take phone with problems and enjoy problem and we will not take care of it.

LP_ASUS
Community Legend I
This will be fixed in the Android Q update. Can you please update this thread when you update to Q and let us know if this resolves the issue for you?