Bluetooth is getting turned on automatically and loosing networks and wifi connectivity

[bhoopesh_bhole]

Bluetooth is getting turned on automatically also i am facing weird problem that i loose both the network at the same time also loose WiFi connectivity at tye same time for a second and again it gets connected...Happened 5-6 times in last 2-3 days
Even tried changing battery saver settings and all
Please help

[bhoopesh_bhole]

nemesis.vd

Hi, I was facing the same issue with my device as well. This occurs due to the location scanning that uses bluetooth and WiFi. Follow the below steps:

1. Open Settings
2. Tap Security & location
3. Under Privacy, Tap Location
4. Tap Advanced
5. Tap Scanning
6. Uncheck Bluetooth scanning and WiFi Scanning.

The above steps fixed the issue for me. Cheers!

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Worked for me bro...thank you...

[Anders_ASUS]

yogeio08

https://zentalk.asus.com/en/discussion/comment/21157#Comment_21157

Already had that option uncheck when i received the phone. Above method didnt work for me. The problem still persist .

Btw thank you for the help.

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Hi, if this is a bug, we need to find out why. Would you mind if we log your phone? What it means is that you need to install an app that logs everything during the time it's installed. Once you have created the log file, it's ok to uninstall the app.

[mamayankag]

This issue occurs only when WiFi and/or Bluetooth Scanning options are enabled under Location settings.

Just FYI, Never faced such an issue with my previous device with the same options turned on.