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Battery percentage and battery issue

Hi my concern about my ROG 2 is that it's draining it's battery down and the percentage of battery was fluctuating .
It's going down to zero directly and shutting down . Please help me in the situation. It's an unrooted device . Firmware details are in the below image . Please help me in the situation .
screenshot-20201128-165252623.jpg

2 REPLIES 2

ronald1985
Community Legend I
koushikchowdary1444

Hi my concern about my ROG 2 is that it's draining it's battery down and the percentage of battery was fluctuating .

It's going down to zero directly and shutting down . Please help me in the situation. It's an unrooted device . Firmware details are in the below image . Please help me in the situation .

screenshot-20201128-165252623.jpg


Battery percentage and battery issue
Show screenshot from here:
Settings - Battery - Press on the battery picture at the top.

ARP_ASUS
Community Legend II
Hi,
Make sure you are on latest software version if not, you can check by
Go to setting => About => Software information. Also share the screenshot to verify version.
Share battery stats page as well.