Banking / Shopping apps saying that rooted eventho i didn't

[Dzulhafiz93]

Please tell us some basic information before asking for help:
Model Name: Rog Phone 2
Firmware Version: Android 10
Rooted or not: Not
Frequency of Occurrence: Everytime
APP Name & APP Version (If your issue relates to the app): Maybank MAE App, Shopee
Hi everyone, why did few apps that are money related keeps saying that im using a rooted / modified device and didn't allow me to use the apps eventho i didn't root my phone? How to solve this? Attached herewith the message and my phone system.

Thankyou

[Irene2_ASUS]

Hi @Dzulhafiz93 ,
Did you try clearing your bank app cache?
Long press the app icon -> press the little "i with a circle" symbol -> press storage & cache -> clear storage
Let me know if it works after clearing cache.