01-12-2020 10:48 AM
06-26-2020 02:58 AM
ronkpa7In your case, it might have been a software issue but for most people with charging issues, it's due to hardware issue.https://zentalk.asus.com/en/discussion/comment/47890#Comment_47890
I had the same problem since today morning and i managed to fix it. It's a software issue I guess. I always charge my phone while sleeping and the scheduled charging is on. So this morning when i woke up it wasnt charged. I tried plugin in different cables and chargers and decided maybe the port is failty as I was able to charge fine with the side port. Only the bottom port stopped working since morning. So I checked online for help. What I did then is disabled battery care and schedule charging, and as one guy said in forums here (And it really solved the problem I guess for me), I plugged in the USB to the bottom port and restarted the phone, while the cable was connected, it started charging. Have checked with different USB c cables and chargers its working fine now. So it's definitely a software issue. Btw I have installed the latest fota as well and didn't do factory reset only clearing the cache and the above things which I mentioned earlier. Thanx if it helps. And a request pls to get it fixed. Not everyone will scour the forums for 3 hours like me. They will send it to the service Center's and be without phone for a long time due to covid lockdown.
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