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Asus Rog Phone 2 ....Phone shutting off after 1 min of plugging in via charging by charger or bank

I own an Asus Rog Phone 2 .......I noticed suddenly that my phone is beginning to shut down everytime I plug-in through charger (original) or my asus power bank........the charging itself is fast and normal...but it keeps on shutting down...and continues to charge....no matter what I am doing (playing games...watching videos...songs)....is there any solution...(there is no hardware problem already chkd out)

5 REPLIES 5

ARP_ASUS
Community Legend II
Hi, sorry to hear about this.
If you are on the latest Software version, which is .49 try factory resetting once.
If nothing work , Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india