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Asus ROG Dock

benbuckley1990
Star I

‎05-08-2020 06:34 AM

Hello I LOVE my ASUS ROG 2. Been using the controllers and the dock , loving it! #the future. I'm a huge fan of all the amazing technology ASUS/Tencent have been making.
Untill today my ( Dock ) is just showing no signs of life, Iv tired almost everything except pulling it apart,
I've only had it about 3 months do you know who K should contact?
Please and thank you
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1 REPLY 1

Gustav_ASUS
Community Legend III

‎05-14-2020 03:19 AM

@benbuckley1990 By "no signs of life", I'm guessing the indicator light on the dock does not turn on when you connect your phone?
First thing to do is make sure you're using our 30W adapter to power the dock, as other chargers won't work.
See this response by Anders in an earlier thread on the same subject: https://zentalk.asus.com/en/discussion/comment/31583/#Comment_31583
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