Asus Rog 2 random switch off issu

[nkadave905]

I had same problem
I decided to go to service center
Issue is with motherboard so the replace it
Now uts working fine
But there are 2 3 issue after service
1 phone heating
2 my left triger keep pressing it self
3 when i watching videos screen freeze for 10 to 15 sec
4 specker issu
5 and display is bit sheky after replacing that motherboard
So worst experience so far form asus service center

[ronald1985]

nkadave905

I had same problem

I decided to go to service center

Issue is with motherboard so the replace it

Now uts working fine

But there are 2 3 issue after service

1 phone heating

2 my left triger keep pressing it self

3 when i watching videos screen freeze for 10 to 15 sec

4 specker issu

5 and display is bit sheky after replacing that motherboard

So worst experience so far form asus service center

Asus Rog 2 random switch off issu

The following information will be helpful:
1) How much is it heating? Please give some numbers. Also, I would try turning off the lighting on the back off the phone to see it helps. High or maximum brightness can release heat too, so do state what brightness you are using.
2) Probably worth waiting for the next update as I have seen a mod saying something about air triggers.
3) What kind of video? YouTube? Video App? Does it happen on both of the apps?
4) Can you elaborate more on the speaker issue?
5) This sounds like service centre work. As for any warranty servicing, you should contact them and provide your original details and let them know your phone wasnt fixed from the last time.

[nkadave905]

ronald1985

https://zentalk.asus.com/en/discussion/35958/asus-rog-2-random-switch-off-issu

The following information will be helpful:

1) How much is it heating? Please give some numbers. Also, I would try turning off the lighting on the back off the phone to see it helps. High or maximum brightness can release heat too, so do state what brightness you are using.

2) Probably worth waiting for the next update as I have seen a mod saying something about air triggers.

3) What kind of video? YouTube? Video App? Does it happen on both of the apps?

4) Can you elaborate more on the speaker issue?

5) This sounds like service centre work. As for any warranty servicing, you should contact them and provide your original details and let them know your phone wasnt fixed from the last time.

View post

1 when playing pubg it heats up to 45/46°
Brightness half, back light off
2 air triger left one is doing things it self i think they not fit it properly
3 about screen freeze its happening in both apps
4 specker- when you playing music specker making cracking sound and even when it vibrat that cracky sond is ther
5 service center not doing ther work properly
I have question abut heat is its normal that my phone gets heat when gaming around 45/46° after service?????

[FiREPLAY]

nkadave905

I had same problem

I decided to go to service center

Issue is with motherboard so the replace it

Now uts working fine

But there are 2 3 issue after service

1 phone heating

2 my left triger keep pressing it self

3 when i watching videos screen freeze for 10 to 15 sec

4 specker issu

5 and display is bit sheky after replacing that motherboard

So worst experience so far form asus service center

Asus Rog 2 random switch off issu

That's not good service, where are you from? Which city?

[mannahringw]

#FAN BOY IS HERE LOL.

[ronald1985]

nkadave905

https://zentalk.asus.com/en/discussion/comment/115020#Comment_115020

1 when playing pubg it heats up to 45/46°

Brightness half, back light off

2 air triger left one is doing things it self i think they not fit it properly

3 about screen freeze its happening in both apps

4 specker- when you playing music specker making cracking sound and even when it vibrat that cracky sond is ther

5 service center not doing ther work properly

I have question abut heat is its normal that my phone gets heat when gaming around 45/46° after service?????

View post

If the speakers and air triggers were working before going to the Service Centre, ideally you should take it back and let them know your case is still not resolved as you're experiencing these problems.
With regards to the phone temperature, 45/46 is fine as I have been to 53 and the phone still works fine.