ASUS JUST ADMIT IT

[psgbharathi]

I am using Rog2 I am in android 9 right now.
Like zenfone6 .167 update triggered the motherboard issue. I can say something happened with our rog2 during A10 one of the stable.
It happened for most of the devices, heck I can't even use whatsapp and multitasking or playing games while charging.
Phone getting restarted.
ONLY IF I USE WHILE CHARGING.
I know it's a hardware issue. But why asus is not saying anything or admitting their side problem like they did for zenfone6 .167update.

#Dont tell me to factory reset. I did 5 times and I have tried all the A10 stable versions and A9 also. Due to corona I can't even go back to own country where I bought this phone.
@Anders_ASUS @titan67 @Titan_ASUS
Reference:https://www.androidpolice.com/2019/08/06/latest-zenfone-6-update-causing-crashes-asus-blames-motherb...

[bahaudheen62]

singh2411manu

Android 10 update for max pro m1

😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠

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😭😭😭 What we can do?
Asus ........😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

[psgbharathi]

sany.jams

I am facing the same phone getting restarted problem. Is there any solution? Don't tell me to factory reset I have already done it bro...

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Visit service center,change the mother board bro

[rjay]

Look at my posts and see my recommendation.

[ARP_ASUS]

Hi,
Sorry to hear this. If you feel the device is restarting again and again even during normal operation. 
I advice you to Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india

[psgbharathi]

ARP_ASUS

Hi,

Sorry to hear this. If you feel the device is restarting again and again even during normal operation. 

I advice you to Kindly visit the nearest service center:

Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.

https://www.asus.com/in/support/service-center/india

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We know about the service center thing. Thanks for the reply.
But looks at the forum and telegram group. So many users are facing it and some of the new phone useres also this issue is raising daily.

Why the asus is not saying anything, Didn't they find the root cause.
Becaz of asus service center peopel are just downgrading it giving it back.
Asus has to say something