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Worse experience ever with rog

Star II

Was so hyped when first using ROG 7 in HK and always trusted ASUS to be best at gaming phone..but seems their ROG phone is failing in the gaming industry and they doesn't care. So I hope everyone reconsider if ever buying their phone.

ROG7 was all good up until it auto updated it to android 14 without properly testing it. FPS drop like crazy from 120fps to 60fps. I use this phone to play fast pace and FPS game such as CODM which is why I bought this phone. Factory reset, re-installing and default setting..nothing helps. I recorded many videos of game play with FPS real time meter, showing FPS drop in multiple times throughout the game and contacted Customer Service Support in hong kong and was asked to share them the video for check which i did. My worse experience is that it takes weeks without any follow up from them and eventually i needed to contact them to follow up which they denied any issue by replying that there is only an occasional frame drop which seems stable to them..which i think is both disappointed and unacceptable. If frame drop is expected based on their reply, I might as well use an iphone for better gaming experience. I hope Asus management really think about this.

My friend recently bought their Rog8 and also has multiple bug including screen sensitivity and air trigger, they really doesn't care fixing any of this. I am buying another phone. I am sharing this because i don't want others to have the same bad experience