02-19-2024 08:23 PM
i bought rog 8 pro 24/1TB
02-21-2024 07:18 AM
Plz bro
02-21-2024 07:53 AM
Hi!
I've sent the information to the devs, thanks for letting me know!
02-21-2024 07:55 AM
Thx 🙏
02-22-2024 01:16 AM - edited 02-22-2024 09:14 PM
Hi @Lagonein!
I got a reply from the team and they ask if you could provide a log of the device recreating the issue, this way they can check what is going on, in the post you mentioned you had a ROG3 in which it performed differently, is it possible to get a log from that one too doing the same thing at the same time? With this they can compare results.
I am writing the steps down below and feel free to send me a PM with the links to the logs when you are done 🙂
******************
Please follow the below steps to enable the built-in log tool (Bug reporter).
1. Open “Calculator APP”
2. Enter “.19595+=”
3. Select the Log type according to the type of issue you want to capture. “WiFi”
4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)