The app is not compatible with your phone

[Kounavihill]

I am trying to install a app from zontes.com it's called zontes smart and it's says it's not compatible with your phone but in my old phone all runs good do you know where is the problem 

[Mattias_ASUS]

When it comes to compatibility issues it's often depending on the Android version or which processor it's using.

If possible I would recommend reaching out to the app developers to update their app to support the newer versions of android and Snapdragon.
 

[thedentaku]

The issue may be due to incompatible OS Version or  device hardware on your new phone. Check if your new phone meets the app's minimum system requirements  e.g., Android/iOS version. Try updating your phone’s OS or reinstalling the app.