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Random Air Triggers gets stuck

Tito_Enzo
Star III

Anyone encountered this? wherein you just tap or press the Air Triggers and it displays on your screen that you are still pressing it ever though you've already released you finger on the button, so what I do is just press the button again, for it to release.

Hopefully this can be fixed soon

6 REPLIES 6

MiroS
Rising Star I

Yes, it's a situation that has been going on for 2 months, 2 updates and it's still the same , still unplayable ....

So basically customers(us) are wasting time from their "Updates" which the only has 2 years of support... 2 updates has passed but no improvement... 

Mattias_ASUS
Moderator
Moderator

Hello @Tito_Enzo 
Which firmware version are you on? I was also wondering if you could create a log recreating the issue, that way the devs can look into what is causing the issue, I'm writing the steps down below and feel free to send me a PM with the link when you are done.

1000001665.jpg

 Latest version .327, Kindly provide me steps on how I can send you the logs and I will recreate the issue.