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NFC and Back Tap issues

kpetrov
Star III

NFC reader is very weak. I cant even pay on store, because the terminal isnt detected. I tried to  add some  cards in wallet apps , but its very hard to detect every single card.

 

Double tap functionality is broken. Tried with double and triple tap. 80% of tries nothing happens. 

9 REPLIES 9

malmasri7
Star III

For the taps, you are right, it fails most of the time

Mattias_ASUS
Moderator
Moderator

Hello!
Which firmware version are you on?

latest firmware *.325

 

I tried without case - same situation. Very , very hard to read cards or pay with NFC and double tap on back - 80% fails. 

Reach-golden
Star III

I think because of thick case. The phone can not detect the tap. If we tap harder it register. But I feel it not work all the time even we tap harder