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H E L P ! ! ! Aeroactive Cooler X not working .

p3rkz30
Star I

Hello! so I'm currently using ROG 8 pro, I bought this last year and it's pretty well. from the last update which was 34.1420.1420.486 my Aeroactive cooler is now not working!! I plugged it in my wall socket using a charger, yes it charged up but the fan is not working. the lights are out and the fan triggers are out too. can somebody help me please.. my screenshot shows that it has not detected my cooler. 

1 REPLY 1

Mattias_ASUS
Moderator
Moderator

Hello @p3rkz30 

For this issue I would recommend you to contact your closest ASUS Service Center, as they might need to take a look at the AeroActive Cooler.
https://www.asus.com/support/service-center-location/