Game crushing problem

[juliomc02]

Hello, I bought a rog phone 8 pro couple of weeks ago and since day 1 pokemon go app crushes randomly when battling, changing bewteen diferent menus and so. The phone was updated, restored to deafault, app of course reinstalled serveral times, even only installed that single app to see if it was trouble with other apps or games. I ended up returning the phone because it had other issues( fingerprint recognition, screen responsiveness, and wireless charging) thinking it might just be a faulty unit and ordering a new one. Well it turns out it still crushes the game( the other issues dont seem to be there but the wireless charging so it might just be that particular charger). I dont play much things on the phone but pokemon go but I did try other games and they dont crush so I just dont know what to look into to see what the problem is. I might just return it again and look into other brand. Last year I bough redmagic 8 pro because I like some of the gaming features of gaming phones but didnt what to spend that much, but the sowftware optimization its a nightmare so I decided to try a bigger brand like asus. I really want it to work because the phone fits all my needs, but I cant play the only game I play on my phone. What should I do or look into?

[CaysonRey]

Hello, @juliomc02 

It seems like you've already taken significant steps to troubleshoot, but you're still encountering issues with Pokémon GO on your ROG Phone 8 Pro. If other apps and games are working fine, the issue may be tied to the game’s compatibility with the phone's hardware or software. Here are a few things you can try:

• App Compatibility: Check if Pokémon GO is fully compatible with your device and its latest updates. Sometimes, developers release patches to address issues with specific phones.
• Game Optimizer Settings: Ensure the gaming mode or optimizer on your ROG Phone isn't interfering with Pokémon GO. Adjusting performance modes could improve stability.
• Clear Cache/Data: Clear the app’s cache and data to eliminate any possible corruption causing the crashes.
• Developer Support: Report the issue to Niantic for further assistance, as they may have specific recommendations for your device.

For wireless charging issues, try using an officially supported charger, as the one you're using might not be fully compatible. If problems persist, you may want to explore other phones known for better app optimization. You can find more info on troubleshooting similar issues and game modifications on sites like https://haunteddormmodapk.com/, which offer detailed insights into gaming adjustments and solutions.

[lillysss22]

It sounds incredibly frustrating to have these issues, especially since Pokémon Go is the main game you play on your phone. It’s strange that other games work fine but Pokémon Go keeps crashing, even after trying everything from updating, reinstalling, and restoring the phone to default settings.

Since the issue persists even on a new ROG Phone 8 Pro, it could be related to the game's compatibility with certain gaming phones, particularly with the hardware or software optimization that ASUS uses. Pokémon Go may not be fully optimized for certain gaming phones, especially if they use specialized features that other apps or games don’t rely on as much.

Here are a few things you can try before returning the phone:

1. Clear app cache and data: Go to the app settings and try clearing the cache and data for Pokémon Go. It may help reset any glitches within the app.

2. Check app permissions: Ensure that all necessary permissions (location, storage, etc.) are properly set, as Pokémon Go is very dependent on these.

3. Run in compatibility mode: If there’s a way to reduce the phone’s performance settings temporarily (turn off overclocking or certain gaming modes), that might help stabilize Pokémon Go.

4. Contact Pokémon Go support: Since this issue may be more widespread with certain gaming phones, their support team might have specific guidance or updates in the works.

5. Try another wireless charger: Regarding the wireless charging, it could indeed be an issue with that particular charger, so testing a different one might help resolve that problem.

If you still face issues and feel that you might need to return the phone again, you could consider trying a different brand that balances both gaming features and software stability. For more insights or help with similar challenges, you can also visit https://carparkingmultiplayer2modapk.com/ .

[adamzampa]

Here’s a solution for the Pokémon Go crashing issue on your ROG Phone 8 Pro:

1. Clear Cache – Go to Settings > Apps > Pokémon Go > Storage, then clear the cache and data to reset the app.
2. Disable Battery Optimization – Turn off battery optimization for Pokémon Go under Settings > Battery > Battery Optimization, and select Pokémon Go.
3. Update or Reinstall the Game – Ensure Pokémon Go is updated to the latest version. If the issue persists, reinstall the app.
4. Check for System Updates – Make sure your phone's software is fully updated, as new updates may fix compatibility issues.
5. Check for Background Apps – Make sure there are no background apps using too much memory or CPU, as this could cause the game to crash.
6. Try a Different Charger – Since you mentioned wireless charging issues, try a different charger to eliminate power-related issues.
7. Contact Support – If none of the above works, contact ASUS support or Niantic support for further troubleshooting specific to your device.

If the problem continues, returning or switching to another brand might be necessary.
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