03-20-2024 06:59 PM
My phone is on the latest firmware .325
Its stuck rebooting everytime i have WiFi and Mobile Data on. Once these two are on the phone stays rebooting. Once i turn them off the phone boots normally. I can't use internet at all on the phone if i turn any of them on the phone crashing on goes in a bootloop and keeps on rebooting! I just got this phone and i was so excited about it no im really aggravated. I spent a $1000 from Asus official website and got the US version so i have no issues but i ended up with a phone that i cannot use. Please help with this issue its urgent.
03-21-2024 03:39 PM
I have rebooted it twice since the factory reset without triggering the boot loop. I agree that it seems mobile data related, but turning off 5g in my settings before the factory reset didnt seem to help.
What's your carrier? Mine is AT&T
03-21-2024 03:45 PM
Mine is AT&t as well
03-21-2024 03:46 PM
Please keep me updated and let me know if this works for you
03-21-2024 07:08 PM
Have you tried go to your local service center?
03-21-2024 08:44 PM
There are no service centers in NE america that I'm aware of. It's shipping only.