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Rog phone 7 ultimate

Sai73737
Star III

There is less response in games like free fire and also less visuals in games I am turning on 720hz touch sampling rate but it's will remians same. plz update for better response 

4 REPLIES 4

Mattias_ASUS
Moderator
Moderator

Hi @Sai73737 , which firmware are you on?

Regarding the visuals in games, that's not something we control, but the developer has to activate that function in their games.
And I wonder if you could help providing a log for the 720 touch sampling rate? I'm writing the steps down below.
****************
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)
 

Mattias_ASUS
Moderator
Moderator

Hi @Sai73737 The firmware recently got updated to 34.1010.0820.65, please make sure to update as many issues have been solved with it 🙂

After update the problem not solved 34.1010.0820.65 .still screen is taking time to get off when I press power button.it is so irritating  when I press power button screen is taking time to turn off plz solve this

 

When I press power button it is taking time to get turn off I am uploading video.. quick launch camera is off double tap camera is off.but still have problem