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ROG Phone 7 Ultimate FPS Drops after Android 14

m1aroo
Star I

Hello,

I play PUBG Mobile(with 90fps) and COD Mobile(120fps) regularly, in multiplayer matches face to face with real opponents it's impossible because the cell phone stays frozen for a second and the FPS display drops to 30 fps in some moments to 15 fps.

Before I downloaded Android 14, everything was very smooth and there were no drops at all. I ask you to fix the problem.

6 REPLIES 6

Mattias_ASUS
Moderator
Moderator

Hi, thanks for the info, I'm sending this to the devs
Do you think you could create a log so that the devs can check what's going on? I'm writing the steps down below and please send me a PM with the link when you are done 🙂
***************
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)
 

And also the left trigger keeps un pressing while it's held down randomly. Please report that too. 

Hello,

I completed all the steps and just sent the system report as you requested.

Please check your messages.

I also sent him the link to my log report while playing codm. Feedback like that will be the way the devs will find and correct the errors the quickest.