04-30-2024 05:10 AM - edited 04-30-2024 05:14 AM
I got downgraded when I sent over my phone to RMA I specifically asked for a rollback to android 13 and they finally listened they didnt sent me the downgrade file or anything like that but they did it when my phone was broke and they repaired it and I excessively asked for a roll back to android 13 and they did it so I hope this will be a help for the rest of you to do the same. @snowdance @Sam1991
05-02-2024 01:44 AM
Rma is Asus repair center sent it in for repair and yes everything need to be wiped before sending it to Asus make an backup before you sent it. Search on Google rma request Asus and follow the steps