12-11-2024 02:05 AM
Hello everyone, has anyone here recently experienced the Genie game not working or the app continuously crashing? Even when playing, the Genie game feature doesn’t appear?
12-12-2024 02:56 AM
Is there any way to ask for help somewhere? I can't even stop the app in the settings, it crashes. I've had this problem for a day now and nothing helps ((((
12-12-2024 03:04 AM
I just called the service center Asus. They know about the problem, it's the same for everyone. So all we can do is wait. But it's very good that the company itself knows about the problem!
12-12-2024 03:05 AM
go to setting and search for Game Genie apps, 1. force stop the apps, 2. clear storage, 3. clear cache.
try enable back like first time usage..
12-12-2024 04:15 AM
Finally, thank goodness, it seem they fix the problem. Because since I gave up try to fix it because nothing worked. It come back alone like nothing happens, so my guess is thar they finally solved the problem, or after I many clearing cache and close the app it have back alone , but first guess is probably the good one.
12-12-2024 04:39 AM - edited 12-12-2024 04:40 AM
Mine, rog 8, 😎 crashed since yesterday (11 december)
Still trying to find solution