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Charging problem rog7

Dipesh28
Star I

Hello,

I brought rog 7 phone in June, and now fast charging is not working from main charger Portal can you please help.

2 REPLIES 2

Mattias_ASUS
Moderator
Moderator

Hi!

I'd recommend contacting your closest ASUS Service Center 🙂

Saurav_7
Rising Star II

Hi,

I am here just speculating that maybe you have Steady Charge : ON 

It charges the phone at less watts making less heat therefore preventing battery life shortage. It is very usefull in long term. Turn this OFF when you need to charge your phone fast for many cases. 

If this isn't it you can do what the moderator said.

Screenshot_20231114-163630_Mobile_Manager.jpg