02-20-2024 07:08 PM - edited 02-20-2024 07:37 PM
Hello, today I updated the software to Android 14 and I am experiencing a drop in fps in a game called Final Fantasy 7 Ever Crisis. The game supports up to 30 fps, and after the update, it oscillates between 20 and 30 fps continuously, generating continuous freezes in the image. I always used the Refresh Rate "Auto" setting and never had problems (always remained stable at 29-30 fps), I tried selecting Refresh Rate 60 fps (in the phone settings) and it still drops.
I would like to know if it is a problem with the game that is not optimized for Android 14 (which seems strange to me) or if it is a problem with the Android version.
Thanks
Solved! Go to Solution.
02-27-2024 03:16 AM
Hi @Agustinp
I got a reply from the dev team, the game itself has a region lock so they can't try it, so I wonder if you could help by providing a log of when the framerate issues appear on FFVIIEC, I am writing the steps down below and please send me a PM with the link when you are done.
***********
Please follow the below steps to enable the built-in log tool (Bug reporter).
1. Open “Calculator APP”
2. Enter “.19595+=”
3. Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)
03-12-2024 09:23 AM
Why Don't you give the option to downgrade to Android 13 on your "flagship ROG Phone" while you have the roll back on your cheaper devices.
02-27-2024 03:39 AM
The same thing is happening to me in Call of Duty mobile, after updating to Android 14 by force it makes the game fps randomly drop and also I noticed that the left trigger is not sensitive enough like before, and when I went to the console settings to the trigger sensitivity is all bugged because I can't even change the triggers sensitivity anymore because the sensitivity slider is now gone, it won't even show the little bars that showed the pressure one is putting on the triggers. Why are you putting out un optimized updates and forcing us to update. On the Asus rog 7. Were is the trigger sensitivity slider?
02-27-2024 03:49 AM
All same issues here.
02-27-2024 09:38 PM
i have same issue with FPS drop on my ROG 7..i play CODM a lot and never see this issue before android 14..please fix it