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my phone doesn't use 5G although it shows that it does

Qvargi
Star I

My phone show that it using 5G but it's actually not, I get less then 30 mbps in speedtest. I sure that the sim it's ok, and I'm also checked that sim in another phone and its worked greatful, i get more then 100 mbps in that phone.WhatsApp Image 2024-01-11 at 19.56.52.jpeg

3 REPLIES 3

Mattias_ASUS
Moderator
Moderator

Hi!

I have a couple of questions to help figure out the issue. 
Which firmware version are you on?
Which operator are you using? And in which country?

firmware version: ‏WW_33.0610.2810.105‏

Operator: 012 mobile (by partner)

Country: Israel

Have you checked if your operator supports the ROG Phone 6 on their network?