Having weird camera issues/crashes... any fix?

[DZHEX]

Please tell us some basic information before asking for help:
Model Name: AI2201_C
Firmware Version:32.2810.2208.163
Rooted or not: not
Frequency of Occurrence: recently/always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I just tried taking some pictures and the camera view started getting inverted and in a blue tone.


The phone was not moved between the pictures and the picture was not edited. This was happening with both, the default camera app and OpenCamera (why can we not use gamegenie to assign airtriggers to default camera actions, again?). Eventually the camera hanged and the phone rebooted. What's going on?
I updated the software recently, not sure if I used the camera until now after updating.
Edit: Forgot to mention that this happened first time after launching OpenCamera via squeeze gesture while the phone was locked, and it behaved... weirdly, not sure how it happened (I jumped up from a sofa to take the picture and got "flashbanged", so I'm not 100% sure what exactly happened and how 😅). I was unable to zoom out for some reason.
Edit: I am hearing some sort of clicking while the camera is active. I made sure that it isn't the horizon signal.

[waxy78611]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/228494#Comment_228494

Mind sharing some camera pics with the huawei?

Aight so its a hardware issue that will be widespread much like the wifi on rog5.

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I don't have the Huawei yet brother, it will be up for sale on the 21st & I'll be importing it from China so another few weeks. But will share as soon as I've got it if there are no detailed reviews by then .
Definitely hardware, that clicking noise is really loud and sounds like something in the camera module is broken or misplaced or just trash :wastebasket:️

[Lamwenbin]

I have the same problem, it will not go away , when the phone heat up like (after gaming ) it will happen again , when the phone cool down it will be normal again

[Danishblunt]

Lamwenbin

I have the same problem, it will not go away , when the phone heat up like (after gaming ) it will happen again , when the phone cool down it will be normal again

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So basicially you cant take long videos.

[Lamwenbin]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/228529#Comment_228529

So basicially you cant take long videos.

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Can't , as long as the phone heat up ,the issues happen

[DZHEX]

ah crap
and it hasn't even been out for three months, so the failure rate is likely high?...
this is just sad. I actually like this phone overall, and I really dig the audio - this is the first phone I've ever heard that has something one could dare to call bass. Besides some small quirks, like
the notification LED not being customizable in OS
and doing some weird things with the colors with Light manager 2
the volume steps being too coarse and
not having 180 degree rotation,
I do like it...
the fingerprint reader is definitely acting up after the last update. Keeps saying that "the finger moved too quickly", despite me holding it down on the same spot with full coverage. Maybe it's connected to the same issue...
I really want something that has a 3.5mm jack and isn't a samsung or huawei... I've heard that the sonys get RMA'd a lot due to overheating. Do zenfones have (had) similar issues to the ROG?

...and to think that rooting to change the volume steps and add a mod for 180 degree rotation would get every step of RMA/support reeeeeing about how it's my fault for rooting the phone...