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Game genie Crash

WOLFSOJU
Star I
 
3 REPLIES 3

Mattias_ASUS
Moderator
Moderator

Hello, for this issue please clear the cache and storage of your Game Genie, you can do that by going to Settings > Advanced settings > Game Genie.

System will ask you for permissions again, but then everything should be fine.

did this and game genie is still not working

You can try the following steps, please make sure to force close the app before deleting the cache and storage and then restart the phone:

Troubleshooting Steps:

  1. Check Network Connection:  

   Ensure your device is connected to the internet.  

  1. Access Settings:  

   Open your device's settings and navigate to "Apps & Notifications."  

  1. View All Apps:  

   Under the "Recently opened apps" section, select "See all apps."  

  1. Show System Processes:  

   Tap the menu icon in the top-right corner and enable "Show system"  

  1. Locate Game Genie:  

   Find and select "Game Genie" from the app list.  

  1. Clear Storage:  

   Go to "Storage & Cache" and tap "Clear storage."  

  1. Advanced Feature Settings:  

   Return to Settings and navigate to "Advanced" > "Game Genie." Ensure that notification permissions are enabled.  

  1. Restart Your Device:  

   After completing the steps above, restart your device.  

  1. Verify the Fix:  

   Once restarted, go to Settings > Advanced Features > Game Genie. Tap "Manage Game List" to ensure the game list is displayed correctly.