03-19-2023 05:50 PM
A few weeks ago, my ROG Phone 6 (global) started having issues with the camera, the front camera button would go missing and the pictures taken from the main camera looked weird.. I had to restart the phone to get them working again but overtime it got worse and the restarting did not help anymore. I figured it was a software issue so I cleared the cache of the camera which did not fix it and I wanted to clear the cache of the phone itself but couldnt as it was not unlocked nor rooted. I posted on xda and someone else told me that they had the exact same issue and it was a driver issue(?). The flashlight function does not work as well from the notification shade. Weird thing is the front camera works in apps like WhatsApp so I know it is working and it isnt a hardware issue. I thought it would be fixed with the A13 update, but it did not.
Could someone please assist me in this?
05-01-2023 08:39 AM
Having same issue?how to fix?
05-06-2023 05:55 PM
Yeah
Having the same issue despite the latest firmware update
05-08-2023 03:14 AM
I'm tired turning off and on delete cache return to default camera buttons..hope you have solution on this.....
05-08-2023 03:22 AM
Same problem
05-09-2023 01:59 AM
Hello!
I've received information regarding to this issue and it seems it's not a software issue, please make sure to contact your closest ASUS Service Center.
https://www.asus.com/support/service-center-location