07-03-2023 11:16 AM
Hey all, on ROG6 here with the latest update. My battery usage tab in settings is suddenly not displaying correctly, graph is gone, and it will constantly say 0 secs since last charge. Tried rebooting, deleting/unisntalling data for Device Health Services but nothing is changing. The battery itself so much as I can tell isn't behaving differently
It looks like so in the screenshot I've included.
07-06-2023 02:48 AM
Hello!
Which firmware version are you on? You can find this on Settings -> System -> About phone -> Build number
07-06-2023 08:37 AM
thank you for the reply, WW_33.0610.2810.104
07-07-2023 06:56 AM
Thanks for the info!
Will check back with R&D 🙂
07-07-2023 07:48 AM
I have this problem too and my Phone is stuck at 100% battery level always. I just RMA the phone and they apparently change the motherboard but i get back this problem again now stuck at 100% no matter how long i use it
same firmware also WW_33.0610.2810.104 repair mention they test it fully but when i got it. it came only with android 12 so i am not sure if upgrading to android 13 cause this issue again?
i guess i might need to rma yet again.