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Asus ROG 6 Camera issues

Star II
Please tell us some basic information before asking for help:
Model Name: Asus ROG 6
Firmware Version: Android 12
Rooted or not: Not rooted
Frequency of Occurrence: Always after update update 32.2810.2208.163
APP Name & APP Version (If your issue relates to the app): Camera app
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I wanted to record something and all of a sudden the camera start to behave abnormally with a lot of ticking sounds...
This happened after the update, I have uploaded a short screen capture of this behavior, hoping anyone can help or at least Asus would patch this problem...
youtu .be/VpL7vi9wQRs
Please help, the phone is less than a month old...

Why it is happening to this fone? Even I try to fix it going to setting camera apps and store to default setting still not working even clear cache delete is still same.. sometime it works but a few hours only.and going to comeback same issues. ...

Star I

Same problem here

Sometime problem,sometime working

How can fix this problem?

Any solution?

Star II

Exactly what happened to me as well! 

Before update to android 13 everything is works flawlessly. Don't you guys think this is software issue? I mean, when accessing the camera, there's chance the phone goes into bootloop for few minutes (recently it took me about 20 minutes 🫠), and there's also chance it works like no problem at all (but sometimes when switch between camera mode for the first time the picture stutter a bit for a while). When lucky, i can access camera 2 whole day without problem.

Or is it actually the hardware issue after all?

I hope someone can give us solution, especially from the Asus itself. 

Star II

Rog 6 cam problem.portrait and selfie missing.

For me. Clearing some history. Messenger clear cache.and camera app clear storage cache.repeating until its clear.before shut off the power.and turn it on again go to camera.tht is the time the portrait and selfie will appear but it's annoying fixing it almost everyday.


I need permanent solution on this.asus.please help to fix this.