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A problem in Airtriggers

tahahoms
Star II

This problem occurred after updating to Android 14 on the phone Rog 6 ، Button problem Airtriggers It does not respond properly, and when you press it, it responds for a second or two and stops working. We hope to fix this problem quickly. I am tired of this problem.

7 REPLIES 7

DanettesD
Star III

I have this problem after updating to WW-34.0210.0210.260

Yes, it is the same version of my device after updating to Android 14. I thought I was the only one suffering from this problem and I thought it was a malfunction in my device, but I discovered that there are many people suffering from the same problem after this version of the update.

Hi @tahahoms
Could you share a log to the dev team so that they can see what could be causing the issue? Just use your phone as usual while playing and logging while recreating the issue.
Writing the steps here:
************
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

 

How about Asus simply installing a first-person shooter and testing it themselves? I've tried several, it's the same problem everywhere, the air triggers stop shooting in the middle.