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Wifi & Wifi-Hotspot Not Working

Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.

515 REPLIES 515

Star III

I started to face this issue from today morning. Looks like others are facing this issue for long and still didnt get a fix from ASUS!

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Been 2 months, update also came , only solution = service center

Star II
I had the same issue post .86 update and when visited the service center, they ordered new motherboard and it was faulty. Again ordered but still nothing. 22 days the phone is in service center.

I had escalated the issue to CEO helpdesk and they do not have an update.

1) Software update test --> Failed.
2) Motherboard hardware test --> Failed.

Whats the use of taking premium phone like ROG ???

Star II
@ARP_ASUS Can you please help us with this fix.

Star III
We all have been scammed

Star I
So ASUS managed to brick its Premium series phones with just an untested STABLE update and do nothing about it for two months...
It seems there won't be any official statement released on this issue and that implies no update is going to be pushed anytime sooner or ever....
Any mods have info other than chipset replacement.?