07-26-2021 04:56 AM
08-19-2021 08:40 AM
DanishbluntAlways so uncertain because now new users report that the phone no longer turns on.https://zentalk.asus.com/en/discussion/comment/181834#Comment_181834
As you mentioned, the SoC itself is unlikely the suspect as other brand such as samsung with the snapdragon 888 variant does not report any wifi issues related to the entire funtionality being broken. I doubt it has anything to do with the actual manufacturing of the logicboard as well, otherwise the issues would not have happened after an update.
Also the 6900 does not control audio as a whole, it only controls bluetooth audio, which is unrelated to those who experience robotic voices.
You make an excellent point with the bluetooth argument, as normally both go hand in hand due to being in the same chip, that being said, I did see SoC's fail only partly same for desktop CPU's where the integrated graphics would be broken and shorted while the CPU itself was fine.
WIthout users testing, we don't have much to go by, so far my theory is that due to the update, the drivers got messed up and should be fixed via a firmware flash, however it seems nobody here is able to do that.
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08-19-2021 09:07 AM
krnapjThe technical support can do everything on the firmware without dismantling anything as long as the device turns on, obviously it will not software repair a burnt hardware.https://zentalk.asus.com/en/discussion/comment/181926#Comment_181926
You think the service center guys also cant flash the firmware and instead they are replacing the motherboard?
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08-19-2021 09:14 AM
08-19-2021 12:36 PM
krnapjEven I feel the same. All my friends are asking what happened to the new phone. It is really embarrassing to tell a brand new phone is in the service center. Moreover, ASUS is treating its users like shit.Omg, i am stupid , i am a piece of shit for buying asus phone. Their customer support is worse than shit , i have been talking to customer care and they r saying your phone is getting repaired, it will be dispatched tomorow,stuff like that and right now i found out that my phone has not yet even left the local service center ,they are not able to arrange courier pick up service since 7 days.i am soo stuupid that i bought asus.
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08-19-2021 06:39 PM
krnapjThe technical support can do everything on the firmware without dismantling anything as long as the device turns on, obviously it will not software repair a burnt hardware.https://zentalk.asus.com/en/discussion/comment/181926#Comment_181926
You think the service center guys also cant flash the firmware and instead they are replacing the motherboard?
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