yesterday , i had the honour of holding my phone after motherboard replacement after 25 days , guess what guys,it was short lived ,the phone had a dent at the bottom and there was adhesive seeping out of all the borders of the screen n even in the microphone pit there was visible adhesive , the whole phone was so dirty as if it was being used by a ragpicker,i submitted my phone in brand new condition so i refused to accept it ,now again they have kept the phone.
this phone is not dust resistant , m sure there was tons of dust inside too ,as it was so dirty from the outside.
today i was informed rather i called multiple times to find out that they ll b mow replacing the screen cuz the side body comes with the screen,so they ll somehow remove the scratches n then give me the phone.
i read the terms n conditions of asus warranty - basically they can put in used or reburbished parts , they are only liable to repair the phone which they are doing.
its another 10-12 days for me now.
so approximately a total of 45 days to repair the phone cuz of their own faulty motherboards.
my advice : there is no workaround other than motherboard replacement,stop fooling yourselfs n stop waiting , get it replaced , if they could have done it with a software update they would have by now,replacing the motherboard costs them, they wouldnt bear these costs if they could solve this with aa software update and then just sell the phone at the earliest,cut your looses,i know i am never gona buy asus again.
i ll imagine my 50k got stolen from me, thats it.
i ll buy the iphone 13, should have gone with iphone only,idk why i bought this piece of shit.
they repair the phone in time with no extra damage to the phone.although iphones dont require repair ,i am talking abt the screen change cuz of the phone falling and all.
its their loss cuz i was thinking of buying the rog laptop too,n then rog 6 also, but after going to the service center many times , i see those expensive gaming laptops lying there for key replacements n whatnot and also coming for repeated repair n annoyed customers.
and guys dont go by why what PTG guy says on youtube, he himself doesnt have a working wifi and he ihas many phones, he can wait ,it doesnt matter to him much.earlier he was confident that it ll be solved by a software n now gradually he is saying motherboard replacement has to be done.
its a stupid phone designed by a company who has the worst after sales service., thats why they dont have a big market.
feeling so good for going with rog 5.just awesome