07-26-2021 04:56 AM
09-05-2021 04:23 PM
Piyush AgarwalaI was directed to wrong service center too..
I am facing the wifi and battery backup issue since 28-07-2021 it took me 7 days to just find the correct service center they don't give any response when you call them. After finally submitting the phone they told me to call after 10 days now it's been a month they are not picking up my call if I call from a different number they say they will inform me in 10min and then block that number also. When I call Asus Care they are telling me there is no service shown on your serial number content the service center. I am without a phone for 1 month after spending 50k on a phone. Asus has the worst service for phones. I was also facing the battery backup issue I used to get only 6:30h of screen on time in ultra-durable mode at 60hz without any gaming.
09-05-2021 08:43 PM
09-05-2021 10:06 PM
09-06-2021 12:05 AM
09-06-2021 12:21 AM
DanishbluntYes, I am from India, Assam today just now I got a call from the service center for the first time they told me that the motherboard has been replaced but there is an error pooping in the phone about some serial number so they mailed the Asus team now they are waiting for the reply after 33 days still have to wait more. Tired of this now.
This honestly sounds like you have been scammed of your phone. Do you live in India by any chance?