07-26-2021 04:56 AM
08-24-2021 08:34 PM
DanishbluntWhat a silly explanation are these. For Asus, quality and customer service doesn't matter at all. If they are so concerned about quality then why haven't did quality check of these manufacturing defective devices before selling to customers. Now when customers are complaining then they should come forward to make a statement but they won't and as it's manufacturing defect so for quality purpose they should take back all units sold to customers.
So basicially no source, big blablah. As pointed out by many users already, india is a large market for ASUS, there is no compelling reason for them to shut anything down.
1.) More likely that ASUS is shutting down bad service centers due to constant messing up and are looking for alternatives as they do not have their own service centers and are hiring 3rd part service centers. As can be seen on these forums, there are certain service centers that do a terrible job and multiple users face some serious after purchase issues.
2.) Only strenghtens point 1.
3.) Probably due to misuse of the support app. As many people on these forums react like a kid on a fitting rage.
4.) Again strentens point 1
5.) This has been reported many times way before as well, again strenghtens point 1.
6.) Once again, strenghtens point 1.
08-24-2021 09:26 PM
08-24-2021 09:49 PM
NemesisSSThey must be aware of these issues now as many customers visited their service centers and even everyday complaining on customer support, Zentalk and social media but i guess Asus team ignoring it and don't want to reveal their manufacturing defect out to world.
I am also facing this problem from July 18 at least recently I got a new software update but there is nothing improved. And guess what this software update got another issue which is speaker problem after doing this update my call speaker loudspeaker all kind of speaker in my phone are turned off... Really very disappointing thing. Shame on you Asus team.. this is my first phone in Asus ROG 5 and now you guys make me very disappointed and I promise you guys I will never purchase products from you. Also I will never gonna recommend anyone to purchase Asus product.. shame on you Asus🤬
08-24-2021 09:53 PM
08-24-2021 11:28 PM
SujitMaximumNo, don't update to the new one. It is causing a complete shutdown of phone. Some users reported me the same.
@Yamini @freakingrocky did you try the new update, Recived few days back? I got my phone fixed from service center i fear it might get happen again..