Wifi, mobile Hotspot not Working and then Crash "waiting for flashing full ramdump"

[idpromotor]

Please tell us some basic information before asking for help:
Model Name: ROG Phone 5
Firmware Version: 18.0840.2107.151
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Anyone can help, why my ROG phone 5 can this, i just used 2 month. so annoying this happened

[Syed_Abdul_Daiy]

@Titan_ASUS
My phone too suddenly switched off and now neither WiFi nor hotspot is turning on... I did everything but nothing is happening...
Replacing the motherboard is not the solution by going to service center. Its the software issue.
What should I do. Pls help me

[Irene2_ASUS]

Hi @Syed Abdul Daiyan
We are currently taking a look at this issue
We recommend you to contact your local Asus Service Center.
I will also send you a Pm with some follow up questions, please check your inbox 😉

[idpromotor]

I've brought the smartphone to the asus service center on 28 September 2021, from the news I heard, my smartphone will be replaced with the main board.
I hope my smartphone recovers as soon as possible.
i have a question, if my smartphone has recovered with a new main board, will there be the same incident as before? because what I hear on many forums is a software issue.

[Syed_Abdul_Daiy]

Irene2_ASUS

Hi @Syed Abdul Daiyan

We are currently taking a look at this issue

We recommend you to contact your local Asus Service Center.

I will also send you a Pm with some follow up questions, please check your inbox 😉

View post

I didn't received any Pm or any follow-up from your side. Its been more than 48 hrs

[idpromotor]

Let see my phone is back to me after replace new Motherboard, I hope there won't be any bugs or crashes.