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Wifi error

Please tell us some basic information before asking for help:
Model Name:Asus Rog phone 5s
Firmware Version:31.0810.1226.91
Rooted or not:not rooted
Frequency of Occurrence:every second
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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5 REPLIES 5

I can't use wifi

Karen_ASUS
Rising Star II
Hi izwanlightning
We are sorry to hear about your device, for what you are describing our recommendation is to visit the nearest ASUS Service Center at your earliest convenience to get your device checked.
https://www.asus.com/support/service-center-location

Shadowface96
Star I
Same here, cannot use wifi after update

Willjoe
Star II
Reboot your router and device
Start off by rebooting your router: unplug all the cords from the device and then wait a few minutes. After you plug it back in, wait a minute or two for the device to set up. While you're waiting, go ahead and reboot your phone, tablet, laptop, or any other device you're using as well.

Regards,
Willjoe