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Wifi and hotspot not working after Android 13 update.

Bittu12
Star II

Hey, 2-3 days ago I update my rog 5 software to Android 13. Since then my wifi and hotspot is not working. I tried rebooting many times but problem is still there.  The wifi mac is showing unavailable. And tried to reset my internet settings. Kindly anyone help me out!!

6 REPLIES 6

Aureliannn_ASUS
Moderator
Moderator

Hi @Bittu12 ,

According to your problem, it is suggest that you try the below troubleshooting steps first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

I tried these solutions but issue is my wifi Is not even turning on. It just stays off even if I try to on it.

Hi @Bittu12 ,

We have leave you a messege in PM box.

Please kindly check the PM box at the top right corner.

Thank you.

I have same issue from weeks.. still no patch or update from asus to fix it. I'm never buying a product from asus again.