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Unable to make calls from sim 1 after update in Rog 5

Kamal7hydra
Star I
Hello Team,

After the recent update I am unable to make or receive calls from sim 1. I can use the internet, see network strength it's all good but the incoming and out going fails. I reset network settings, rebooted the phone but the issue persist . When I switch the sim to ssim tray 2 , it works. What's going on here? Did you guys cripple sim 1 tray??

48 REPLIES 48

Kamal7hydra
Star I
As per the video the 4g calling was disabled but for me, the 4g calling is enabled and the call still fails to go through.. any other suggestions?? Check the video attached

ReaperZ_Wolf
Zen Master I
@ARP_ASUS @Anders_ASUS @Gustav_ASUS i have tried my best but these seems a problem which you guys need to look into!

Kamal7hydra
Star I
Hope someone drops a solution soon, thanks!

Kamal7hydra
Star I
Hello, anything?

Kamal7hydra
Star I
Is anyone gonna drop a solution or should I consider this community not help ful and look for other mobile brands?