01-14-2022 12:38 AM - last edited on 01-16-2024 01:18 AM by ZenBot
01-18-2022 06:24 AM
FunBike31Last time I received the device with 0 charge, i have to charge it there for checking after repair!https://zentalk.asus.com/en/discussion/comment/201741#Comment_201741
No problem is normal on a device of this game but the most surprising is the battery problem after changing the motherboard (in reality it is an inseparable mother-daughter board couple, paired together), for the battery, the maintenance manual indicates that the battery must be replaced with a new one when changing the motherboard, which is logical because the smartphone must be heated for 10 min at 70°, the battery then loses a lot of its lifespan ), so normally you should have a fresh battery every time you open the Rog 5 for repair. (To be recalibrated as soon as you get the phone back)
If you still had to send your rog5 back to the service center, send it with a charged battery between 70% and 90%, if you receive it with + - the same value, you have to ask yourself the question
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01-18-2022 07:17 AM
Indr@@@@@123"Last time I received the device with 0 charge, i have to charge it there for checking after repair!"https://zentalk.asus.com/en/discussion/comment/201755#Comment_201755
Last time I received the device with 0 charge, i have to charge it there for checking after repair!
Service Centre is the main culprit here, don't know what they do with this type of smartphones??
After first Wifi issue, when I got my device back, saw a issue with RGB lights not working at all, restart even reset the device in front of them still no work..
Told the engineer that RGB not working, he replier to me that Asus will give a update after that the Light will be work, i was so surprised that it's a hardware issue how it's solve with software update?
So funny 😅😁
Still I have to bring my device to them cause in my area only 1 authorised service centre.
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01-18-2022 07:52 AM
01-18-2022 11:26 AM
ARP_ASUSOkay.... Thanks for your KindnessHi Indr@@@@@123,
Please check your personal inbox for further steps.
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01-18-2022 06:06 PM