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same problem as everyone else, wi fi is greyed out and cant turn on

wificantturnon
Star II

I've tried all the steps in troubleshooting, I've read numerous forum posts, I've restarted my phone multiple times, I've reseted my network over and over again, the wi-fi still wont turn on... its just grey and I cant even hold it to see what networks I can join. Is swapping my motherboard the only solution? So ridiculous as I've owned this phone for less than a year.... And to be honest this isn't the only problem I've been having with ROG phones. This phone is riddled with software issues and bugs. I am so close to switching back to apple....

 

  1. Model Name: ROG Phone 5S
  2. Firmware Version: WW-31.0810.1226.146
  3. Rooted or not: NO
  4. Frequency of Occurrence: CONSTANT
1 ACCEPTED SOLUTION

Accepted Solutions

Aureliannn_ASUS
Moderator
Moderator

Hi @wificantturnon 

We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.

Thank you!

View solution in original post

8 REPLIES 8

wificantturnon
Star II

its just stuck like this.jpeg

and it returns to this after a few seconds.jpeg

  

ZT-f8a9bf81
Rising Star I

I've been having these problems for almost a month and ASUS not addressing our problem, better back to apple.

Aureliannn_ASUS
Moderator
Moderator

Hi @wificantturnon 

We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.

Thank you!

wificantturnon
Star II

actually, this morning my phone decided to reboot itself and the wi fi works lol.. , despite rebooting it myself countless times. hope other people experiencing the same issue get as lucky as me