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Rog phone 5s pro shutting down by itself

Louiswinter
Star I
Spoiler
 

Hey guys, my phone is just randomly shutting down every 30-60 minutes. Usually whilst idle but has done it once whilst playing a game.

It turns back on fine like nothing at all has happened.

No damage sustained, no idea why. Not hot, not wet. 

Suggestions?

1 REPLY 1

keren_ASUS
Moderator
Moderator

Hi there! 


Have you tried to do a factory reset of your device? Also, verify if you have recently installed any apps that may be causing this. 

 

Thanks!