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ROG phone 5 (not rooted) microphone issue.

saiexcellencesn
Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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2 REPLIES 2

saiexcellencesn
Star II
In my ROG phone 5, not rooted, the microphone doesn't capture my voice properly while on call. I thought this could be resolved by software updates, but it is not helping. I need suggestions as to what could be done to resolve this issue.

ARP_ASUS
Community Legend II
Hi,
Make sure you are on the latest software version which is .210 if not, you can check by
Go to setting => System => About => Software information.
Run SMMI test to check whether it is related to hardware issue
How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST