12-12-2021
02:55 AM
- last edited on
01-16-2024
01:06 AM
by
ZenBot
02-06-2023 11:55 PM
I had the same issue, dropped my phone which seemed to make the fingerprint scanner stop working properly, and also popped out the sim. Sim card tray reset fixed the sim issue, but fingerprint scanner would light up on touch but not unlock the phone. I could still register new prints but it wouldn't let me unlock. After a reboot the fingerprint unlock option was missing from settings.
I powered off the phone, faced it downwards on a wooden table and pushed against the back of the phone side to side firmly in the location shown in this picture. Might have reseated the connectors a bit because the fingerprint scanner now works like a charm
02-13-2023 12:26 PM
Thanks, it worked for me too! The ultrasonic triggers were not working earlier either, but now they are.