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ROG 5 WiFi not turning on.

sharmaishant204
Star III
Please tell us some basic information before asking for help:
Model Name: ASUS ROG Phone 5
Firmware Version:
Rooted or not: Not Rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
The WiFi is not turning on. Whatever I do it wont get fixed, I even reset my phone but still its wont turn on. As a person that doesn’t bring thier phone outside very much I don’t have enough data. The phone is basically rendered useless for me until it gets fixed.
70 REPLIES 70

i_liftking
Star III
Lord_Messi

https://zentalk.asus.com/en/discussion/comment/185515#Comment_185515

Replace your motherboard for now and wait for software update from ASUS to fix it (if it's really software issue)


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Why is replacing my brand new asus rog phone5 not a option.?

Lord_Messi
Zen Master II
i.liftking

https://zentalk.asus.com/en/discussion/comment/185556#Comment_185556

Why is replacing my brand new asus rog phone5 not a option.?


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Because that's not at their warranty option from the beginning 🤣

NinjaShroud
Star I
I am having the same issue. Someone help me with a resolution 😭

FunBike31
Community Legend I
NinjaShroud

I am having the same issue. Someone help me with a resolution 😭


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You have three options,
1) Have the motherboard / RF module pack replaced by an Asus service center.
2) Get hired at an ASUS service center to do it yourself and make sure the job is done well.
3) Wait, perhaps indefinitely, for Asus to recognize the problem and change the device for you.

NinjaShroud
Star I

we have list of firmware versions we can download, at
rog.asus .com/phones/rog-phone-5-model/helpdesk_bios
(I am not able to post links yet, mind the gap)
can anyone tell me is downgrading the version to .56 will fix the wifi not turning on issue?