Please tell us some basic information before asking for help:
Model Name: ZS673KS
Firmware Version: 31.0810.1226.128
Rooted or not: Not
Frequency of Occurrence: Starting November 7, 2022
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I receive an OTA update of Firmware version: 31.0810.1226.128 last November 7, 2022. Then suddenly i cannot turn on my wifi and my Hotspot says Error. I already tried to downgrade my OS to Android 11 but sadly this doesn't fixed WIFI and Hotspot problem. Please help me fix this problem.