ROG 5 Framing/Lagging when playing CODM

[charlongdon]

Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version: Newest
Rooted or not: Unsure
Frequency of Occurrence: Very frequent
APP Name & APP Version (If your issue relates to the app): CODM
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I purchased a brand new ROG 5 via your website 2 weeks ago, the phone is framing/lagging when I get into gunfights in CODM - I play competitively and it is really disappointing as I was so excited to use this phone.
I keep dropping frames from 55-60 fps to 15-25 fps at random times in the game, it seems to be when I'm screen recording but also has been when I'm not screen recording too.
I have cleared the cache of the screen recorder and the game center even though it is less than 2 weeks old, so there is enough storage. My settings are not using too much CPU, the phone is slightly overheating but I also have the fan which helps. But it is IMPOSSIBLE to play the game competitively when I drop 30 frames 5-10 times a game. Please help!

[Gustav_ASUS]

@charlongdon Yeah, something is definitely out of whack. 🤔
I would suggest a full factory reset if you're able to backup any personal data you wish to keep. I understand if you'd rather not though.
Another option would be to generate a device log for me to pass on to the devs. That way we might be able to figure out if your issue is caused by faulty hardware. (Which I suspect it might be, seeing how you are the only one affected by this.)
You can also perform the factory reset and get back to me about the device log, should the issue persist through the reset.

[Gustav_ASUS]

@charlongdon Were you able to solve your issue?